Running_ws
New member
Hi there,
For the past two years I have purchased an upgrade to K2S Premium with no issues.
I noticed that I had dropped down to "Free" status, and wanted to upgrade to Premium.
Hit some reseller site, filled out my credit card info pressed the "process transaction" button . . . poof. Nothing, no confirmation from K2S
Now I'm in transaction limbo.
I've contacted K2S technical support, and no surprise they want transaction numbers, confirmations, screen shots etc. Something I would have done if I hadn't already renewed twice before.
So right now, I'm in a holding pattern, checking my credit card account to see if the transaction actually went through, or whether it was a glitch.
Is there a preferred Premium purchase site or vendor?
Incidentally, in cruising around, I found a Premium reseller who was charging $20 less than the one I'd tried to sign up with.
Your help would be appreciated.
Thanks in advance.
For the past two years I have purchased an upgrade to K2S Premium with no issues.
I noticed that I had dropped down to "Free" status, and wanted to upgrade to Premium.
Hit some reseller site, filled out my credit card info pressed the "process transaction" button . . . poof. Nothing, no confirmation from K2S
Now I'm in transaction limbo.
I've contacted K2S technical support, and no surprise they want transaction numbers, confirmations, screen shots etc. Something I would have done if I hadn't already renewed twice before.
So right now, I'm in a holding pattern, checking my credit card account to see if the transaction actually went through, or whether it was a glitch.
Is there a preferred Premium purchase site or vendor?
Incidentally, in cruising around, I found a Premium reseller who was charging $20 less than the one I'd tried to sign up with.
Your help would be appreciated.
Thanks in advance.